Relação interpessoal entre o médico veterinário responsável técnico e colaboradores em entreposto de supermercado

Abstract

The Mandatory Supervised Internship (ESO), an integral part of the Veterinary Medicine course at the Federal Rural University of Pernambuco (UFRPE), has a workload of 420 hours and is aimed at the professional qualification of students in the final period. The work was divided into two chapters, with Chapter 1 describing the ESO location and the activities performed, while Chapter 2 is a literature review entitled “Interpersonal relationship between the Veterinarian in charge of technical matters and employees in a supermarket warehouse”. With the growth in demand for products of animal origin, both in wholesale and retail trade, whether for industrialized or “in natura” products, the importance of ensuring quality control at all stages of the production chain is increasingly recognized. To make this happen, supermarkets hire Veterinarians to assume the position of Technical Manager of the establishment, as this professional is the best suited to evaluate and decide whether products of animal origin are suitable for human consumption, ensuring food safety and public health. The objective of this report was to describe the activities developed in the quality department of a supermarket chain, based mainly on Good Manufacturing Practices. Hygiene and sanitary procedures must be applied to personal hygiene, the work environment, utensils, equipment, product handling and throughout the production chain, in order to avoid any contamination and ensure that the food is safe and does not cause harm to the health of the consumer. In this context, the veterinarian plays a crucial role in managing the employees of the establishments. In addition to their technical knowledge, they need to apply interpersonal skills to promote a good organizational environment, ensuring that the activities are carried out appropriately and effectively. This not only contributes to the safety and quality of the products, but also helps to increase sales and the success of the organization. It can therefore be concluded that mental health, interpersonal relationships, the organizational climate and people management in a company are crucial to the results achieved and the guarantee of safe food.