Recomendação de psicólogos por meio de algoritmos de filtragem colaborativa, conteúdo e híbrida

Abstract

There is a rising number of people diagnosed with mental health disorders such as depression and anxiety, disorders that have been long neglected by science and society. Even so, more and more advances are being made in the ways of treating these people, such as platforms that offer psychological care remotely. However, choosing a psychologist or therapist is not always an easy task, given the large amount of information involved in the choosing process. Based on that, the goal of this article was to develop a psychologist recommender system based on a hybrid model, which should be able to recommend psychologists with expertise that meet the needs of different types of patients. The model showed promising results, where the similarity between the recommended psychologists was consistent and good results were achieved in the evaluation metrics MAE (<0.5) and RMSE (<0.75). It was also possible to mitigate weaknesses from both content and collaborative recommendations.