Quality is important in Software Engineering so that systems maintain and meet specified requirements, are reliable, efficient and free from defects. This is guaranteed through a series of standards, practices and processes. As an essential part of the quality assurance
process, software testing aims to verify the software’s compliance with established functional and non-functional requirements, such as performance, security, usability, reliability, among others. They are conducted by running the software under controlled conditions, using specific techniques and strategies to detect problems and ensure their correction. One of its diverse approaches is through test automation. In this work, a detailed report is made on the process of automating a test suite, highlighting the challenges faced throughout this process. And, a thorough analysis of the data collected regarding automation is carried out and, through this analysis, we seek identify the root of the problems related to the lack of effectiveness of the automation presented, where possible improvements are identified based on the results obtained, aiming to optimize the effectiveness of the test automation process.
