Navegando por Assunto "Marketing na Internet"

Agora exibindo 1 - 8 de 8

Aprendizagem de máquina para a identificação de clientes propensos à compra em Inbound marketing
(2019-07-12) Silva, Bruno Roberto Florentino da; Monteiro, Cleviton Vinicius Fonsêca; Soares, Rodrigo Gabriel Ferreira; http://lattes.cnpq.br/2526739219416964; http://lattes.cnpq.br/9362573782715504
The most important point for a company should always be the customer and getting new customers is not always an easy strategy. Digital marketing techniques study how to attract new customers to businesses using digital platforms. By virtue of the popularization of these means, the strategies had to be shaped to the new possibilities. With just one click you can reach thousands of individuals, which means many new leads for the company. However, filtering out which of these individuals are really interested in the product or service offered by the company demands a lot of effort from the sales team. This overhead is detrimental in the sense that the company can lose revenue by not targeting the real opportunities. With the aim to minimize this problem, the present work offers a proposal whose objective is the automatic identification of the client achieved through digital marketing strategies. It is proposed the usage of Machine Learning techniques, in particular supervised classification algorithms, namely Decision Tree and Naive Bayes. It was used the Scikit-learn library available for the Python programming language. In addition, it was necessary to apply the SMOTE oversampling algorithm, due to the unbalance of the dataset. In addition, in order to optimize the classification, we used the techniques of attribute selection and model selection with hyperparameters adjustment. Finally, to evaluate the results, we used the confusion matrix, the precision and coverage metrics, and the accuracy and coverage curve. Due to the imbalance of the data, the precision metric did not report good indexes results, with averages of 5.5% of correctness. In addition, the coverage was around 83%. Even with such divergent results among the applied metrics, the present work reached its goal, identifying most of the real opportunities and reporting that using this approach, it would be possible to obtain a reduction of up to 85% in the effort applied by the sales team if they had to call for all the leads. As a consequence, the company may have a cost reduction with the resources applied to obtain new customers, allowing the sales team to find new customers with greater efficiency.
Empreendedorismo digital e a importância do estudo do consumidor para o planejamento estratégico: estudo de caso da Foodrec
(2025-03-19) Maranhão, Stéphanie Samara de Lima; Leão, Éder Lira de Souza; Silva, Douglas Véras e; http://lattes.cnpq.br/2969243668455081; http://lattes.cnpq.br/4434499456331867; http://lattes.cnpq.br/3239983602229233
A pesquisa em questão investiga a relevância do estudo do consumidor no planejamento estratégico de negócios digitais, com foco na startup FoodRec. Em um cenário de constantes inovações tecnológicas, compreender o comportamento do consumidor tornou-se um fator determinante para o sucesso das empresas, especialmente no ambiente das redes sociais. Para isso, a pesquisa adota uma abordagem qualitativa por meio de um estudo de caso, analisando dados de campanhas de marketing digital realizadas no Instagram e TikTok. Foram exploradas tanto campanhas orgânicas quanto pagas, com o objetivo de identificar padrões de consumo e características do perfil do público-alvo. Os resultados indicam que o mapeamento sobre o consumidor contribui para a formulação de estratégias mais assertivas, impactando diretamente a tomada de decisão e a eficácia das campanhas publicitárias. Conclui-se que o uso inteligente dos dados das redes sociais permite aprimorar o engajamento, personalizar ações que otimizem a conversão de consumidores no ambiente digital.
A importância da presença digital na captação e fidelização de clientes: um estudo de caso no restaurante pernambucano Cá-Já
(2024-09-26) Nascimento, Nathalya Tavares Braga do; Calabria, Ericka Maria de Melo Rocha; http://lattes.cnpq.br/3564220946174205; http://lattes.cnpq.br/5789891502342126
Investigação do direcionamento do mercado por meio dos motores de busca
(2023-04-28) Campelo Neto, Geraldo de Oliveira; Rocha, Maria Alice Vasconcelos; http://lattes.cnpq.br/6818128111009316
The purpose of this article is to investigate how companies use search engines to target the market, exploring the main strategies used and the results obtained. This article is a literature review, narrative type, which used the following databases, Gale, ASC from the CAPES journal, in addition to EBSCO and Google Schoolar and reliable institutions. After the search, 20 publications were used for this work. The main results were that the proper use of keywords is essential to attract qualified traffic and increase conversion opportunities. In addition, analyzing the profile of users who access the site can help customize digital marketing campaigns and optimize SEO strategies. Thus, it is concluded that the use of these strategies is essential to increase the visibility of the site, attract a qualified public interested in the products offered by the company.
Marketing digital e influência regional: estudo de caso de uma ação da “Abreu e Lima Pizzas”
(2025-08-01) Nunes, Maria Vanessa de Almeida; Oliveira, Gabriela Araújo Ferraz; http://lattes.cnpq.br/6517400043469005; http://lattes.cnpq.br/1084838900076783
O presente trabalho tem como objetivo analisar a eficácia de uma ação de marketing digital realizada pela pizzaria Abreu e Lima Pizzas, localizada na cidade de Abreu e Lima – PE, em parceria com Prin, um influenciador digital da mesma região. A ação consistiu na distribuição gratuita de pizzas dentro de um transporte público coletivo, foi registrada em vídeo e divulgada na plataforma do Instagram, configurando-se como uma estratégia criativa e de baixo custo para ampliar o alcance e o engajamento da marca. A pesquisa, de natureza qualitativa e caráter descritivo, adotou o método de estudo de caso, utilizando entrevistas, observação direta e análise de conteúdo para compreender os impactos da campanha nas métricas digitais e na percepção do público. Os resultados evidenciam que a ação gerou expressivo engajamento e aumento da visibilidade da pizzaria, destacando-se pela autenticidade e proximidade com o público. Constatou-se que pequenos influenciadores locais, aliados a estratégias de marketing de guerrilha, podem fortalecer a identidade da marca, gerar vínculos afetivos com os consumidores e impulsionar pequenas empresas no ambiente digital.
Marketing digital: um estudo de caso em uma loja de animais na cidade do Recife/PE
(2023-04-28) Lima, Ana Carla Almeida Carneiro de; Ceolin, Alessandra Carla; http://lattes.cnpq.br/7810633996702948; http://lattes.cnpq.br/1612563731424027
Marketing digital: um estudo referente ao impacto e a importância do marketing digital sobre a fidelização dos clientes de uma empresa do segmento de mercado de chocolates finos localizada no município de Salgueiro - PE
(2022-05-20) Freitas, Ayane Rezende Barboza de; Silva, Luciana Isabela Borges dos Santos; http://lattes.cnpq.br/0732507446275556
This article aimed to present the importance of strategies and tools used by digital marketing and their impact on customer loyalty of a company in the market segment of fine chocolates located in the municipality of Salgueiro-PE. Such strategies and tools become fundamental, in the face of a context of constant changes in the market. The means of communication, such as social media, are capable of providing companies with a new means of disseminating and promoting their products and services and of bringing the company and customer closer 5 together. To achieve this objective, two specific purposes were raised: To analyze how digital marketing strategies and tools are used to retain and retain the company's customers; and verify the degree of interactivity and approximation between company and customers. For the method, the qualitative-quantitative research technique was used, through which a questionnaire was developed to be applied to the company's manager and customers, in order to collect information on the subject addressed. Finally, the results obtained show the importance of a well-planned digital marketing plan for a better use of all the tools and strategies that it can offer along with social media as a means of marketing, dissemination and promotion. Such means are currently used by companies to better meet the needs of customers and, in this way, satisfy them and make them loyal customers.
O uso das redes sociais como ferramenta de marketing digital por microempreendedores individuais
(2023-04-27) Silva, Juliana de Freitas; Souza, Angela Cristina Rocha de; http://lattes.cnpq.br/1030836126649193; http://lattes.cnpq.br/0901032948095954